FAQS

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 5-7 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED.

I am not in love with my order, can it be returned? What if there is an issue?
Due to the nature of our business and in order to keep our customers, staff, and vendors safe, WE DO NOT ACCEPT EXCHANGES OR RETURNS.

We also have a NO REFUND POLICY. 

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent, it's yours! 

I have entered an incorrect address what do I do now?
If you have miss spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. If the given address is wrong we can change the address to the correct one within 24 hours. NO REFUND will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 5-7 business days for US shipping & 15-25 business days for international shipping.

I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you stay beautiful! and we will be happy to assist you in any way we can!
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.